Reaching your customers or subscribers with a recorded voice message, rather than a simple SMS or email, can be a very powerful marketing tool. The ability to deliver your message to a large number of consumers in a matter of minutes is also another benefit of Outbound IVR and Voice Broadcasting. What typically takes traditional live agents weeks or older predictive dialers hours to achieve, an Outbound IVR and Voice Broadcasting solution can accomplish in a matter of minutes. IVR Voice Marketing, IVR Voice Advertising, Voice Broadcasting. Reaching your customers or subscribers with a recorded voice message, rather than a simple SMS or email, can be a very powerful marketing tool. Ping’s highly customizable Interactive Voice Response (IVR) and voice broadcast system includes the following features:
- SMS to Voice – have your customer send an SMS or enter their number online, and our system will call them right back with a pre-recorded message.
- Voice Broadcasts – Our system calls your subscribers, or selected groups of them, and delivers a pre-recorded voice message.
- Scheduling – Pre-schedule voice broadcasts to go to whoever you want, whenever you want.
- Recording Options – Send us a pre-recorded file, or call a toll-free number and record directly from your phone.
- Customizable IVR – Create a complete IVR system and route your incoming calls to wherever you need them to go.
Contact us today to learn more about our range of IVR
For many organizations, the need for Outbound IVR and Voice Broadcasting is driven by an important event, and the word needs to be spread quickly. Studies show that telephone calls are more effective than email or standard “snail” mail to gain customer attention. However, making live calls to a large customer base requires a substantial investment in both technology and personnel. Cloud-based Outbound IVR and Voice Broadcasting is an affordable customer communication channel that offers significant cost savings, and provides a service that is not economically feasible for live agents to achieve.